Colonial Cutlery IS customer service. From our initial inquiry about product and pricing right through to receipt of our orders, the staff at Colonial Cutlery makes the ordering process as straightforward and simple as possible. The service is always friendly, knowledgable, helpful, prompt and trustworthy. Best of all, our customers are thrilled to recieve excactly what they ordered!

Brenda Magee
Owner
Emanda Creations, Inc.

October 31, 2003

Dear Colonial Knife Company,

My name is SPC Thomas R. Marrs. I am a rifleman with the 1st of the 327th Infantry Brigade of the 101st Airborne Division Air Assualt. I'm currently deployed in northern Iraq and just recently purchased your World War II U.S. Navy Mark I combat utility knife. I'm writing you to tell you what a valuable asset it has been to my combat equipment. Your knife has proved itself time and again in combat and in every day use and truly lives up to its name as a combat utility knife.

Although I am serving in the U.S. Army a great number of my family served in the Navy, my grandfather in fact during WWII. I remember once he told me that he carried the Mark I on board his patrol craft while he dropped General Douglas MacArthur on the Bataan Peninsula in 1945. After he passed away 3 and a half years ago he left me his M1 Carbine that he used back then. For years I have been looking for the Mark I knife and thanks to your reintroduction that search is over.

I look forward to using this knife every day. More than once it has pulled me out of a bind and just know that your great knife is serving again 50 years later in the arid deserts of Iraq. It's performing wonderfully, as I'm sure it did for the sailors or WWII. Thanks again guys and thanks for letting a little piece of history hang at my side during this war on terrorism.

Thanks again,
Tom

SPC Thomas Marrs
Eco. 1/327 Inf Rgmt
Unit #96020

Thank you for another great knife! We're looking forward to many more successful promotions with Colonial. We've been doing business with Colonial since 2002 and the professionalism and integrity of your entire staff ensures our programs run smoothly from start to finish. Our orders have shipped complete and on-time making my job a lot easier to manage. I look forward to doing business with Colonial in the future.

Thanks again,

Product Manager - Wire Termination
IDEAL Industries, Inc.

April 2004

Techni-Tool, Inc. has been a long time customer of Colonial Knife Company and for good reason.

Techni-Tool, Inc. is an international distributor of tools and equipment used in the electronic production industry.  We have been in business for over forty-five years and supply these products to some of the largest companies in the world.  As such we need to select vendors which meet our high standards who can provide not only quality products, but also can deliver the world class service that our customers demand of us.

Colonial Knife Company, for many years, has proven themselves been one of those vendors over and over again.  Techni-Tool, Inc. not only relies on Colonial Knife Company to provide manual cutting tools sold under the Colonial Knife brand but also trusts them to be the manufacture of the Techni-Tool brand cutting tools.  

In today's business climate, the idea of partnership between a client and a vendor is often lost in finding the lowest cost.  At Techni-Tool, Inc. we pride ourselves on seeking out those special few vendors who feel that there is more to the sale than just the price.  This is how we treat our customers and how we expect to be treated by our vendors.  Steve and all the employees of Colonial Knife Company understand what a true parnership involves and are willing to make that commitment to their customer each and every day.

It is an honor to be partnered with Colonial Knife Company.

Dear Mr. Stroo,

Thank you for your prompt reply to my email concerning the U.S. Navy Mark I Combat Utility Knife I purchased.  Enclosed is the knife in question.

Your company's idea to reproduce this knife was great. It's a well designed knife and your reproduction affords us the opportunity to enjoy a bit of history.

Sincerly,
Richard E. Raschke

Dear Steve,

I wanted to let you know how impressed I was during our meeting on April 1st of 2004.  Not only were you able to provide me with a lot of information about Colonial Knife and it's history, but you also listened to what our needs were, here at Contact East/Jensen Tools. I really appreciate you looking into the specialty knife we were interested in.  It is so great to have a supplier who still takes pride in their work and can deliver!  I look forward to taking you up on your design skills again in the future.